■Webket Terms of Use Date of Enforcement: November 1, 2014
Date of Final Revision: September 29, 2023
Webket Terms of Use (hereinafter referred to as the “Terms”) provide for items to be agreed by customers when they use the ticket sales service, “Webket” (hereinafter referred to as the “Service”) operated by GOODFELLOWS CO., LTD. (hereinafter referred to as the “Company”).
Customers are requested to use the Service in accordance with these Terms.
Article 1 Definition1.The Service refers to the online service on our ticket sales site, operated by our company, where customers can purchase tickets for visitor attractions.
2.“Webket Member(s)” refer to, among customers, those who have registered membership by the method prescribed by the Company to use the Service.
3.“Facility (Facilities)” refer to the customer attracting facilities which sell tickets on the Service.
4.“Registration Information” refers to information to be provided to the Company such as name, date of birth, sex and address, when Webket Members register the membership or purchase tickets.
Article 2 Scope and Amendment of these Terms1.These Terms shall apply to the Company and Webket Members in relation to use of the Service, and the Company and Webket Members shall faithfully comply with these Terms. If these Terms and the individual rule or additional rule are different, the individual rule or additional rule shall prevail.
2.The individual rule to be stipulated by the notice on the Service by the Company or otherwise and the additional rule the Company will notify Webket Members from time to time constitute a part of these Terms.
3.The Company may sometimes amend these Terms at its sole discretion without the consent of Webket Members pursuant to the provisions of Article 548-4 of the Civil Code. In this case, the conditions of use of the Service to be provided by the Company shall be pursuant to the Terms of Use after amendment. When amending these Terms, the Company will notify on the sales page of each Facility by 2 weeks or more before to the effect that the Company amends these Terms, the content of amendment, and amendment date. The amendment becomes effective at the time when a Webket Member uses the Service after the amendment date.
4.Even if any detriment or damage is caused to a Webket Member associated with amendment of the Terms, the Company shall not be liable therefor in any circumstances.
Article 3 Consent to these Terms1.When a Webket Member uses the Service, he/she shall be deemed to have agreed to these Terms.
2.If a Webket Member is any of a minor, an adult ward, a person under curatorship or a person under assistance, please use the Service with the consent of the statutory agent, guardian, curator or assistant (hereinafter referred to as “Statutory Agent, etc.”).
3.If the Webket Member in the preceding paragraph uses fraudulent means to make the Company believe that he/she is a person with capacity to act, such as using the Service by disguising as having had the consent of Statutory Agent, etc. even though the consent is not given, or by disguising as an adult, any juristic acts that have been performed by the Webket Member in relation to the Service may not be rescinded.
4.If a Webket Member who was a minor at the time of giving content to these Terms uses the Service after he/she has arrived in adulthood, such Webket Member shall be deemed to have ratified all of the juristic acts in relation to the Service.
Article 4 Webket Membership Registration and Restriction1.After a Webket Member designates e-mail address and password from the registration screen and provides Registration Information, when Webket membership registration has completed on the Company’s system, an agreement containing these Terms (the Terms after amendment, if these Terms are amended) as the content shall be formed between the Webket Member and the Company.
Registration Information required for membership registration or ticket purchase varies depending on the Facility.
2.Registration will not be deleted by the fixed time limit. When deleting it , it is necessary for Webket Members to perform withdrawal processing by themselves from “My Page”.
3.The Company may, if it determines the following events exist in an applicant for membership registration, decline to approve the application for membership registration or invalidate the Member’s account that has been registered. The Company will not be obligated to disclose the reason therefor in any circumstances:
(i) When a Webket Member notified a false matter at the application for membership registration
(ii) When the application is made by a person who has breached these Terms
(iii) Otherwise, when the Company determines his/her membership registration is not appropriate
Article 5 Prohibited Matters1.Webket Members shall be prohibited from conducting acts set forth below (hereinafter collectively referred to as “Misconducts Pertaining to these Terms”
(1) Acts of infringing or acts liable to infringe copyrights, property rights, honor, privacy, know-how or any other rights of the Company or third parties (including other customers and Facilities; the same shall apply hereinafter)
(2) Besides the foregoing, acts of inflicting or acts liable to inflict detriment or damage on the Company or third parties
(3) Acts that are against or are liable to be against public policy
(4) Acts that breach laws and regulations or acts that pertain to criminal acts
(5) Acts relating to politics, religions or sex morals
(6) Acts for commercial purposes or acts for preparation therefor, which will be conducted through or in connection with the Service, without the written (including electronic method) consent of the Company
(7) Acts of illegally using e-mail address or password designated at membership registration or Registration Information, such as disclosing, lending or assigning them to third parties
(8) Acts of using or offering harmful programs such as computer virus, trough or in connection with the Service
(9) Reverse engineering or other analytical acts to software and other systems provided by the Company
(10) Acts that breach or are liable to breach these Terms
(11) Acts of offering profits, directly or indirectly, to anti-social forces in connection with the Company’s service
(12) Any other acts that the Company determines inappropriate
2.If any misconduct pertaining to use of the Service is uncovered while using the Service, the Company may invalidate, at its discretion, all merchandise already purchased by the relevant Webket Member and his/her account. The Company shall not be liable for any detriment or damage arising out of the forgoing.
Article 6 Copyright1.Webket Members may not reproduce, sell, publish or use for other purposes any information or files provided through the Service in any manner, beyond the scope of private use stipulated in the Copyright Act, etc. without obtaining the right holders’ consent.
2.Notwithstanding the preceding paragraph, if a problem arises with the right holder, the Webket Member shall resolve it at his/her expense and on his/her own responsibility, causing no trouble or damage to the Company.
Article 7 Discontinuation or Suspension of the Service1.The Company may, if any of the following event is applicable, temporarily discontinue or suspend, at its discretion, the whole or part of the Service without providing the prior notice to Webket Members.
(1) When conducting maintenance and inspection or updating of the devices or system installed or managed by the Company in connection with the Service regularly or urgently.
(2) When it is difficult to provide the Service due to force majeure, including a fire, blackout, and natural disaster
(3) When duties of telecommunications carriers are not provided
(4) When the Company determines it necessary to temporarily discontinue or suspend the Service for operational or technical reasons or it difficult to provide the Service due to unforeseen circumstances
2.The Company shall not be liable for any detriment or damage suffered by Webket Members or third parties due to the occurrence of temporary discontinuation, suspension and so forth of provision of the Service under each item of the preceding paragraph.
Article 8 Treatment of a Link to the Service by a Third Party1.If a third party puts a link to the Service, the Company will take no responsibility for the third party’s site. In such a case, the Company will also not be responsible for any content, advertising, merchandise or services, etc. which are packaged in the site or available on the site.
2.The Company shall not be liable for compensating for any damages incurred out of or in connection with the content, advertising, merchandise or services, etc. set forth in the preceding paragraph.
Article 9 Liability for Compensation1.The Company shall not be liable for any damages incurred by Webket Members or third parties, which have arisen in connection with the Service, including the provision, delay, change, discontinuation, cease, suspension or abolition of the Service, or leakage or burning down of information, etc. provided, unless they are caused by reasons attributable to the Company.2.If a Webket Member caused damage to a third party due to a misconduct pertaining to use of the Service, the Webket Member shall resolve it at his/her expense and on his/her own responsibility, causing no damage to the Company.
3.If a Webket Member caused damage to the Company by an act in breach of these Terms, or misconduct or illegal act, the Company may claim compensation for the damage (including attorney’s fee and personnel expenses required for resolution of the dispute, and lost profit) against the Webket Member.
Article 10 Handling of Personal InformationThe management and handling of Webket Members’ information learned by the Company in connection with use of the Service by Webket Members shall be governed by the 「
“Privacy Policy”」 the Company prescribes separately. Webket Members agree that the Company will handle information of Webket Members in accordance with the Privacy Policy.
Article 11 Denial of Warranties and Disclaimer1.The Company strives hard to ensure the accuracy of the content of the Service, but it will not warrant, explicitly or implicitly, that the Service shall be free from factual or legal defects (including defects relating to the safeness, reliability, accuracy, completeness, effectiveness, fitness for any particular purposes, defects concerning security, errors and bugs, and right infringement).
2.The Company shall not be liable for any damages incurred by Webket Members in connection with the delay, change, cease or abolition of provisions of the Service, mistakes on ticketing/delivery of tickets or the like in connection with the Service, unless there are reasons attributable to the Company; provided, however, that if an agreement between the Company and a Webket Member concerning the Service is a consumer contract provided for in the Consumer Contract Act, this disclaimer clause will not apply to the extent it conflicts with the Act.
3.Even in the case of the proviso of the preceding paragraph, the Company shall not be liable for any damage arisen out of special circumstances (including the case where the Company or customers should have foreseen the occurrence of damage) among the damage incurred by customers due to default or tort attributable to the Company’s negligence (except for gross negligence).
4.If the damage incurred by a Webket Member is caused by reasons attributable to the Company, the compensation amount of the Company shall be up to the purchase price of the ticket concerned; provided, however, that such upper limit shall not be applicable if willful intent or gross negligence of the Company exists.
Article 12 WithdrawalWebket Members may withdraw from the membership of the Service by the withdrawal procedures prescribed by the Company.
Article 13 Cooling-OffCooling-off is not applicable to tickets purchased through the Service.
Article 14 Notification1.Communication and notifications to Webket Members from the Company shall be given by transmission of e-mail to the e-mail addresses registered at membership registration by Webket Members (hereinafter referred to as the “Members’ e-mail Addresses”) in principle.
2.When the Company transmitted e-mail to the Members’ e-mail Addresses for communication or notification, such e-mail shall be deemed to have arrived at Webket Members at the time of transmission, and communication or notification from the Company have been received.
Article 15 SeverabilityIf any provision of these Terms or a part thereof shall be determined to be invalid or unenforceable by the Consumer Contract Act or other laws and regulations, etc., the remainder of the provision herein that is determined to be invalid or unenforceable shall remain in full force and effect.
Article 16 LanguageThe governing language of these Terms shall be Japanese.
Even if a translation in English or other languages is made for reference purpose, only the Japanese original shall have effect of an agreement and such translation other than Japanese shall have no effect.
Article 17 Governing LawThe formation, validity, performance and interpretation of these Terms shall be governed by the laws of Japan.
Article 18 Agreed JurisdictionAny dispute arising in relation to these Terms shall submit to the exclusive jurisdiction of the Tokyo District Count at the first instance.
Supplementary Provision
Article 1 Date of EnforcementThese Terms shall come into force on November 1, 2014.
■Ticket Terms of Sale Date of Enforcement: November 1, 2014
Date of Final Revision: September 29, 2023
These Ticket Terms of Sale provide for the terms and conditions with respect to the purchase and use of tickets between GOODFELLOWS CO., LTD. (hereinafter referred to as the “Company”) and those who have registered membership (hereinafter referred to as “Webket Members”) for the ticket sales service, “Webket” (hereinafter referred to as the “Service”) operated by the Company.
Article 1 Refusal to SellThe Company refuses to sell a ticket in the following cases.
(1) When a Webket Member makes a false declaration as to the matters provided for by the Company or when he/she does not make necessary declaration
(2) When a Webket Member conducts an act that may cause a nuisance to the Company or third parties (including other customers and Facilities; the same shall apply hereinafter) or an act that may interfere with the Company’s smooth sale
(3) When a Webket Member fails to take the prescribed procedures within th deadline guided by the Company
(4) When a Webket Member fails to observe the purchase method specified by the Company
Article 2 Determination of Sales Method1.The Company may put a restriction on the number of tickets to be purchased, the sales method or the like. Furthermore, as for a ticket to which the number of sales or selling period is set, the Company may end the ticket sales when reaching to the planned number of sales or due to the expiration of the selling period. In such a case, the Company shall not take any responsibility therefor.
2.For some ticket purchases, entry of any information different from Registration Information provided for in Paragraph 1, Article 4 of Webket Terms of Use might be required. The information will be acquired by Facilities through entry by Webket Members with their consent.
Article 3 Re: Duplicate Purchase of Same TicketsIf a Webket Member purchased the same ticket twice in the Service due to his/her inputting error or defect in communication environment, etc., the Company shall not take any responsibility therefor. Payment for ticket in such a case shall be subject to the Cancellation Policy of each merchandise.
Article 4 e-Mail Transmission1.After a Webket Member completed the ticket purchase procedures, the Company will send purchase completion e-mail to the e-mail address designated by the Webket Member at the time of membership registration; provided, however, that e-mail from the Company cannot be transmitted or sent back due to a false input, misinput or input omission of e-mail address by the Webket Member, or the occurrence of unreadable garbled characters.
2.The Company shall not take any responsibility for any incomplete purchase procedures caused by communication error or inadequate operation, etc. at the time of ticket purchase, or for non-delivery, mistaken delivery or delayed delivery, etc. arisen associated therewith.
Article 5 Payment for Ticket and Payment MethodWhen Webket Members purchase tickets by the Service, service fees, including charges relating to payment, fee for delivery of the ticket and system usage fee, may be separately required sometimes in addition to the ticket price.
Article 6 Prohibition of Resale1.Webket Members shall be prohibited from reselling the tickets purchased through the Service for commercial purposes or from entrusting a third party with resale. Putting tickets up for auction (including Internet auction) is also prohibited.
2.If a Webket Member breaches the preceding paragraph, the Facility may, at its discretion, invalidate the purchased ticket, not accept the refund of ticket price or not admit entry. Furthermore, if a Webket Member has already entered, the Facility may order him/her to leave the site.
3.Neither Facilities nor the Company shall take any responsibility for trouble in relation to tickets purchased from a ticket shop other than the Service, a purchasing agency, scalper, auction, Internet auction and so forth.
Article 7 Cancellation after PurchaseThe Company does not accept cancellation of tickets that have completed the purchase procedures, except where service becomes unavailable according to the Facility’s or the Service’s convenience or except for cancellable merchandise. For the cancellation fee of the cancellable merchandise, please see each merchandise page.
Article 8 Payment by Credit CardFor Webket Members who select payment by a credit card, the Company will carry out credit card examination procedures. Upon completion of the credit card examination procedures, the Sales Contract shall be formed.
In the event payment by the credit card of a Webket Member’s cannot be made for some reason, including a false input, misinput or input omission at the time of ticket purchase procedures, or non-compliance with the Terms, etc. of each credit company, the Company may not accept the ticket sales.
Article 9 Convenience Store PaymentFor Webket Members who select convenience store payment, the Company will guide the convenience store payment method by the screen and e-mail after confirming the order.
The Webket Member should pay the price at the convenience store within the specified deadline. Upon completion of the payment procedures, the Ticket Sales Contract shall be formed. If receipt of payment cannot be confirmed within the deadline, the ticket sales shall be deemed not to have come into effect.
Article 10 QR Code PaymentFor Webket Members who select payment by QR Code Payment, payment shall be subject to the provision of the Terms of Use of QR Code Payment.
Article 11 Rakuten PayFor Webket Members who select payment by Rakuten Pay, payment shall be subject to the provision of the Terms of Use of Rakuten Pay.
Article 12 UnionPay Online PaymentFor Webket Members who select online payment by UnionPay, payment shall be subject to the provision of the Terms of Use of UnionPay Online Payment.
Article 13 Application of TermsTo matters not stipulated in these Ticket Terms of Sale, Webket Terms of Use shall apply.
Supplementary Provision
Article 1 Date of EnforcementThese Terms shall come into force on November 1, 2014.